Technical Writer (m/f/d)

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PTV Logistics GmbH

PTV Logistics is a leading global software company for planning, calculating, and optimizing transport logistics to save time and costs. With more than 40 years of experience and record-breaking algorithms in route planning and tour optimization, the software empowers logistics companies to realize the theoretical savings potential of route planning automation in practice. For more information, visit https://company.ptvgroup.com/en-us/logistics

Your responsibilities

As a Technical Writer at PTV Logistics, you will have the unique opportunity to combine your exceptional technical writing skills with a modern understanding of SaaS products. You will be a key member of our Product Development team, working closely with software engineers, product managers, and UX designers to create documentation that not only guides users but also enhances their overall product experience.
  • Collaborate with cross-functional teams to gather insights into product features and functionality, and translate complex technical information into clear and user-friendly documentation. 
  • Create a variety of documentation in German and English, including user guides, API documentation, tutorials, knowledge base articles, in-app help, and more, catering to different user personas and providing self-help resources for our users.  
  • Work closely with UX/UI designers to ensure that documentation is visually appealing, seamlessly integrated, consistent with the product's design language, and enhances the overall user experience. 
  • Collaborate with translation teams or service providers to create high-quality and culturally appropriate translations of our products and their documentation. Maintain translated content to ensure consistency and accuracy across all languages. 

Your qualifications

  • Bachelor's degree for example in Technical Communication, a related field, or equivalent training. 
  • Based on this, you have professional experience as a Technical Writer and can already demonstrate practice in writing German and English texts, preferably in a technology-focused environment.   
  • Strong understanding of a SaaS product landscape and a modern perspective on user-centric documentation practices. An initial understanding of logistics is a plus.  
  • Proficient in creating documentation using industry-standard authoring and translation tools and platforms.  
  • Excellent communication skills, with the ability to simplify complex technical concepts for diverse audiences. 

Benefits

  • Flexible working hours
  • 30 days holiday, 24th and 31th December free
  • Bonus model
  • Capital-forming benefits
  • Occupational pension provision
  • Structured induction
  • Training programs at PTV Academy
  • Departmental and coporate events
  • Fitness center at the Headquarters in Karlsruhe
  • Free drinks and fruit
  • Subsidized canteen
  • Jobbike
  • and a lot more
     

Contact Person

Carina Lohmüller
HR Business Partner
0721 9651-7402